Alternative

Dispute

Resolution

Browsing the COSTANZO ROMEO website and registering as a customer in the online store implies understanding and acceptance of this Privacy and Data Protection Policy.

Consumers may, at their express option, submit dispute resolution to a consumer dispute arbitration center. The Online Dispute Resolution website is an official website administered by the European Commission dedicated to helping consumers and traders resolve their disputes out of court : https://webgate.ec.europa.eu/eproposalWeb/

In compliance with article 18 of Law No. 144/2015, of September 8, it is hereby informed that the Alternative Dispute Resolution entities for Consumer Disputes are those listed below:

CNIACC - National Center for Information and Arbitration of Consumer Disputes

www.cniacc.pt/pt

CACRC - Consumer Conflict Arbitration Center of the District of Coimbra

www.centrodearbitragemdecoimbra.com

CACCL - Lisbon Consumer Conflict Arbitration Center

www.centroarbitragemlisboa.pt

CAUAL - Arbitration Center of the Autonomous University of Lisbon

www.arbitragem.autonoma.pt

CACC RAM - Consumer Conflict Arbitration Center of the Autonomous Region of Madeira

www.madeira.gov.br/cacc/

CICAP - Porto Consumer Information and Arbitration Center

www.cicap.pt/

TRIAVE - Consumer Conflict Arbitration Center of the Ave Valley / Arbitration Court

www.triave.pt/

CIAB - Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)

www.ciab.pt/pt/

CIMAAL - Algarve Consumer Dispute Information, Mediation and Arbitration Center

www.consumidoronline.pt/pt/

European Online Dispute Resolution Platform:

ec.europa.eu/consumers/odr/main/index.cfm